Privacy Policy
1. Legal Basis
The EU General Data Protection Regulation (GDPR), the Data Protection Act 2000, and the Data Protection Amendment Act 2018 serve to protect the right to privacy of personal data. We process your data exclusively on the basis of the legal provisions (GDPR, Data Protection Act 2018, Telecommunications Act 2003).
2. General information
2.1. The responsible party is Kurzentrum Ludwigstorff GmbH.
2.2. The representative of the responsible party is Friedrich Eisenbock, MBA.
2.3. It is of particular importance to us to protect and securely store all personal data that you entrust to us. This document provides further information on how we use and process your personal data.
3. Purpose limitation, legal basis, storage period and data recipients
3.1. We require the collected personal data for contract fulfillment, billing, enforcement of contractual claims, customer service, and advertising purposes. The data is collected, stored, processed, and used for these purposes.
3.2. The legal basis for processing your personal data is, on the one hand, contract fulfillment, legitimate interests, and the fulfillment of our legal and contractual obligations, and on the other hand, your consent (e.g., contact form, newsletter, cookies). Failure to provide the data may have various consequences.
3.3. We process your personal data (name, address, email, date of birth), as necessary, for the duration of the entire business relationship (from the initiation and processing to the termination of a contract) and beyond, in accordance with the statutory retention and documentation obligations arising, among other things, from the Austrian Commercial Code (UGB), the Austrian Federal Fiscal Code (BAO), and until the conclusion of any legal dispute, ongoing warranty and guarantee periods, etc.
3.4. As part of our services, we engage, for example, software service providers and agencies, as well as partner companies, who may gain access to your personal data in the course of their activities, provided they require the data to fulfill their respective services. These companies have committed to complying with applicable data protection regulations. Data processing agreements in accordance with Article 28 GDPR have been concluded. You can request further information about the data processors we have engaged by contacting rezeption@kur-l.at .
4. Consent and right of withdrawal
4.1. If your consent is required for the processing of your data, we will only process it after receiving your explicit consent.
4.2. We do not process data of minors and are not authorized to do so. By giving your consent, you confirm that you are at least 14 years old or that you have the consent of your legal guardian.
4.3. You can withdraw your consent at any time by sending an email to rezeption@kur-l.at . In such a case, the data previously stored about you will be anonymized and subsequently used only for statistical purposes without reference to any individual. Withdrawing your consent does not affect the lawfulness of the processing carried out based on your consent before its withdrawal.
5. Data security
5.1. Kurzentrum Ludwigstorff GmbH employs technical and organizational security measures to protect stored personal data against accidental or intentional manipulation, loss, or destruction, and against access by unauthorized persons. Our security measures are continuously improved in line with technological advancements.
6. Your rights
6.1. You have the right to request information from the data controller, Friedrich Eisenbock, MBA, reception@therme-carnuntum.at, regarding your personal data at any time. Unless there is a legal obligation to retain the data, you have the right to have this data erased and to object to its processing. Furthermore, you have the right to rectification of the data, to restriction of processing, to data portability, and to lodge a complaint with the Austrian Data Protection Authority (Wickenburggasse 8-10, 1080 Vienna, email: dsb@dsb.gv.at).
6.2. Regarding your rights, please contact us at rezeption@kur-l.at or write to:
Kurzentrum Ludwigstorff GmbH
Badgasse 30
A-2405 Bad Deutsch-Altenburg
Austria
Responsible party: Friedrich Eisenbock, MBA